
Delivery Charges
United Kingdom deliveries
- Delivery is free to mainland UK addresses for orders of £100 or more.
- Delivery is free for Oxfordshire UK delivery addresses in the following postcode areas -
OX1, OX2, OX3, OX4, OX11, OX12, OX13 and OX14.
Free deliveries are made on Tuesday and Thursday.
- Next day nationwide delivery is at £7.50 for the first case and £5.50 for each subsequent case.
Please note: Delivery to Northern Ireland involves a supplement charged by our carrier - we will notify this at the time of confirming your order.
For the purposes of delivery the Channel Islands are considered International, and therefore not covered by our standard delivery rates. Please check with us before ordering.
If you are concerned about any aspect of delivery please telephone us on +44 (0)1235 821539.
European Union (EU) deliveries
We can deliver to EU destinations, but this will incur a surcharge. If there is a delivery surcharge we will
contact you to confirm this and finalise delivery arrangements.
United States (USA)
While we can accept orders from US customers for delivery to UK destinations, we cannot ship to the US.
Delivery Times
- We normally make the majority of all UK deliveries within 48 hours (excluding week-ends), although in reality it is usually 24 hours. (Northern Ireland, and the Highlands and Islands of
Scotland may take longer).
- However, some wines are stored in-bond and therefore may take a little longer to despatch; all should be delivered within 7 - 10 day days.
- The final exception is wines bought as futures, en primeur or wines bought and paid for in advance their arrival in UK - usually limited release wines where availability is limited.
- All such exceptions to our normal delivery times are indicated.
- For delivery on a specific date - please specify "comments" box on the order page.
- Should you require delivery after a particular date, please specify in the "comments" box on the order page.
- Overseas deliveries are quoted separately - please contact us to obtain a separate quotation.
- Orders will not be left unless the carrier can obtain a signature or we have specific instructions of where the consignment can be left (please use the "comments" box).
- If the delivery cannot be completed a card will be left with a phone number so another delivery day can be arranged.
Deliveries To The Workplace
We can deliver to work addresses. We do not normally deliver on weekends or UK National holidays, except by special arrangement. There may be a charge for this service, agreed in advance - please contact
us on the telephone number above if you wish to discuss week-end deliveries.
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